“Hi, Lenovo customer service Tina speaking, how can I help you?”
“I bought a computer from you less than three months ago, it’s non-functioning now. I don’t want it fixed, I want a new one! It shouldn’t start falling apart so soon.” (Harumph!)
“Oookaay, well I need a tag number first to process a replacement. You can get one from tech support, would you like me to transfer you?
Fifteen minutes of elevator music on repeat – it was the same 30- second preview over and over again I swear.
“Hi this is Dan with Lenovo tech support, how can I help you.”
“I need help, I just bought my computer less than 3 months ago, and I’m having such issues.” (Pitiful)
“Ok, here’s what we’re gonna do…
20 minutes later hang up with no new computer, and a need to back up my files for further repair.
What the heck? I wanted a new computer! I told that to the woman. All of a sudden a guy tech comes on, I lose my resolve and turn into a damsel in distress?! I’m an embarrassment to my sex.
Please tell me I’m not the only one.